Your reputation,
finally in control.
Bring supported review signals into one intelligent workflow with AI-assisted context, response drafts, deduplication and controlled publishing where the provider permits it.
Absolutely exceptional service. Will be back every week.
Great food and atmosphere. Service was a bit slow at peak hours.
Thank you, James! We appreciate your kind words and are actively improving our peak-hour service. Hope to see you again soon!
Best in the neighborhood, no question. 10 stars if I could.
Google review workflow
Google Business Profile is the core V1 review provider workflow, subject to provider access and policy.
AI response drafts
Optrixis AI can draft response suggestions for operator review, editing and controlled publishing where the provider permits it.
Review intelligence
Use supported language, sentiment and recurring-issue signals to understand how customer feedback changes over time.
Response rate tracking
Know your response rate and response time, and keep unanswered reviews visible before they become forgotten work.
Review history
Keep review activity and derived intelligence in context over time within compliant retention rules.
Reputation alerts
Critical and high-impact review signals can create controlled notifications according to configured policy, consent and plan entitlements.